The COVID-19 lockdowns are certainly not a period to dwell on. For many, it was a tumultuous time for their personal lives and businesses, none more so than within the hospitality industry. The restrictions imposed on businesses within this sector were debilitating. Whilst I would never minimise the impact, I am an eternal optimist. So, as the fifth anniversary of …
One of the UK’s most prolific talent managers, Prof Jonathan Shalit OBE, was a fantastic Season 3 guest on my Events That Made Me podcast. And one of the most memorable things he said to me was: “Working harder and thinking broader than your competitors gets you more lovers and more haters.” This sentiment resonated with me. After all, a …
While most of the world of work is focused on what young people can bring to the workforce, something I champion, in recent years I feel the need to balance the debate. To consider why hiring older women is a smart business move. And for clarity, and for the purposes of the conversation, I use the word ‘older’ to mean …
It’s been another year of highs and lows for the hospitality industry. As always, some establishments have continued to stand the test of time. Others have basked in the warm glow of ‘their moment’. While a handful has sadly closed their doors, stumbled upon hard times, or fallen into disrepute. Here’s my take on all the hospitality highs and lows …
So I ask: can a Michelin Keys award help a hotel generate more business or improve service? In addition, gaining a Michelin Star can be transformational for a chef and a restaurant. As a result, international recognition and a whole host of other business benefits tend to follow. You can read my blog on the subject here: https://www.liz-taylor-consulting.co.uk/index.php/2022/04/21/reaching-for-the-stars-does-gaining-a-michelin-star-help-your-business/ CAN A …
WHY MARTYN’S LAW MAKES EVENTS SAFER The Terrorism (Protection of Premises) Bill, otherwise known as Martyn’s Law, has made headlines again in recent weeks. After years of campaigning from Figen Murray, the mother of one of the Manchester bombing victims (and one of the most tenacious and inspirational people I have met), the bill was introduced to Parliament this September. …
In the business world, ambition is a desirable trait that includes self-belief, drive, and persistence. Yet, for many women, being ambitious can feel like a mixed blessing. Dogged, strong-willed, relentless, stubborn, wilful, and my personal favourite, high-maintenance. These are all words that have been used to describe me in the world of work. None of them are particularly positive, you’ll …
It’s not often you’ll find me quoting Will Smith from his golden days in the nineties, but his Men in Black one-liner sums up perfectly the topic I’d like to explore in this blog. “You know what the difference is between you and me? I make this look good.” – Will Smith, Men in Black. However, in the film, his …
Having agonised along with the rest of the country as England’s lacklustre performance against Slovakia was spectacularly turned around in the dying minutes, my mind wandered not for the first time to how football can be a metaphor for business. In particular on how hard it can be to decide when to hold your nerve when faced with adversity, AND …
“I have been up against tough competition all my life. I wouldn’t know how to get along without it.” Walt Disney People often view competition negatively. In business, it’s often framed as something to be wary of. To fear, even. No matter which industry we operate within, when a competitor emerges, our first reaction can be suspicion, quickly followed by …
