Why Saying No in Business is a Strength

Your New Year’s Business Resolution. Saying No. No. One of the simplest words in the English language. In linguistic terms, such an easy word to pronounce. One little syllable, two tiny letters. So, why is it that so many businesspeople find it so hard to say? Especially as, in my opinion, saying no in business is a strength. Difficulty saying …

Is Automation a Hospitality Solution?

Automation – the solution to staff shortages in hospitality or the death of customer service? It seems everywhere you look now there is automation. From the self-service check outs at the supermarkets, to online banking or self-organising doctor appointments, vaccinations, flights, hotel stays and now, even more so since covid, ordering drinks and food within the hospitality industry.  Once thought …

Christmas – It’s a Wrap!

Liz has Christmas quite literally all wrapped-up at Victors restaurants and Neighbourhood, Liverpool Liz says: “When I started my luxury hospitality consultancy it was because I knew I had a lot to offer venues that were looking to elevate their brands and appeal to new luxury markets. “My years of event design and set dressing, along with the trusted contacts …

How to Avoid ‘Perfection Paralysis’ in Business

So many people have brilliant business ideas. It always amazes me how people continue to come up with new takes on old ideas.  Or completely new profitable products. But not everyone can make those ideas a reality. Sometimes it’s time management. Life gets in the way.  We’ve all heard that old saying that life is something that happens while you’re …

Salt Bae – A Hospitality Marketing Masterclass or A Flash in The (Very Expensive) Pan?

It seems you can’t look at a newspaper or website right now without seeing Salt Bae, the steakhouse lord whose Knightsbridge restaurant is certainly snatching the headlines.  The hype is off the scale. People are outraged and intrigued in equal measures by the price of a gold-coated steak and reports of bills in the tens of thousands that would make …

Does The UK Still Have An Appetite for Dining Al Fresco?

One of the few, and surprising upsides of the pandemic, has been the renaissance of outdoor dining in the UK. Albeit a forced shift, you will be hard pushed to find somebody who hasn’t embraced the al fresco dining revolution happening not just here, but in major cities all across the world. But does the UK still have an appetite …

Why Feedback Is Important in Shaping Your Business

Why Feedback Is Important in Shaping Your Business

Over the course of my 35-year career I have both received and given my fair share of feedback. In my early years, you might’ve said I was better at giving it than getting it. But that’s likely to be true for many who are young, brimming with ideas and eager to climb the ladder. They don’t, and I didn’t want …

Five Things I Learnt Whilst Writing My Book

At the start of this month, I realised a life-long ambition in writing my first book.  Taylor Made is available now and documents my life over the last thirty years, the ups and downs, and planning the most magnificent parties and events.  It has been all consuming. Hard work and rewarding in equal measure. With the help of an amazing …

Coping with Cancellations: Tips for Hotels to Stay Positive and Profitable

Hotels, hospitality, and event venues have held their breath for many months, awaiting a time when they could operate at full capacity. Now, for some, reopening has been a bigger challenge than expected. Staff shortages (a result of the pingdemic and Brexit), last minute Covid-related cancellations and changing rules for international tourists have all hampered the road to recovery. So, …

What Can We Learn From Famous Leaders?

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John Quincy Adams If there’s one thing that the past year has brought into focus it is leadership. The bad, the good and the exceptional. When we examine our leaders, and not just the obvious ones. Johnson, Biden, Trump, Angela …