None of us can ignore AI. It has permeated our lives more quickly than we could have ever imagined, used in everything from blog writing to social media, event planning, and personal tasks, such as researching holidays or restaurants to visit. Love it or hate it, it is part of our daily lives. A reluctant adopter, I might be, but …
I have a confession. I’m late to the party. For somebody who built their business and reputation on being the first to arrive at every party, that’s not easy for me to admit. On this occasion, however, I freely concede that I am behind the trend. Having heard the noise about BBC’s hit series The Traitors, I decided to see …
The COVID-19 lockdowns are certainly not a period to dwell on. For many, it was a tumultuous time for their personal lives and businesses, none more so than within the hospitality industry. The restrictions imposed on businesses within this sector were debilitating. Whilst I would never minimise the impact, I am an eternal optimist. So, as the fifth anniversary of …
While most of the world of work is focused on what young people can bring to the workforce, something I champion, in recent years I feel the need to balance the debate. To consider why hiring older women is a smart business move. And for clarity, and purposes of the conversation, I use the word ‘older’ to mean aged 50 …
Can being awarded Michelin keys help a hotel to generate more business or improve service? We’re all accustomed to the Michelin Star for restaurants, a beacon of excellence, bestowed upon establishments and used to denote quality, innovation, style and that extra sprinkle of magic. Gaining a Michelin Star can be transformational for a chef, and a restaurant. International recognition and …
“I have been up against tough competition all my life. I wouldn’t know how to get along without it.” Walt Disney Competition is often viewed negatively in life. In business, it is positioned as something to be wary of. To fear, even. No matter which industry we operate within, when a competitor emerges our first reaction can be suspicion, quickly …
